# Login Failure
Welcome to the Aplos Yun Login Failure FAQ
If you are experiencing issues while trying to log in to Aplos Yun, you may find answers to your questions below.
# 1. Why am I unable to log in to Aplos Yun?
Possible Reasons:
- Incorrect Username or Password: Double-check that you have entered your username and password correctly. Ensure that your caps lock key is not enabled.
- Browser Issues: Try clearing your browser's cache and cookies or use a different browser to see if that resolves the issue.
- Account Deactivation: Your account may have been deactivated. Contact your organization's IT support or Aplos Yun administrators for further assistance.
# 2. What should I do if I forgot my password?
Solution:
- Click on the Forgot Password and proceed with Reset Password link on the Aplos Yun login page. Follow the instructions sent to your registered email to reset your password.
# 3. Can I change my password?
Solution:
- Yes, you can change your password. Log in to your Aplos Yun account, go to your profile settings, and look for the option to change your password. Follow the prompts to set a new password.
# 4. How do I contact support for login issues?
Solution:
- If you have tried all the above steps and still cannot log in, please contact our support team at ben.xie@akribis-sys.com or keegen.tan@akribis-sys.com.
# 5. How can I prevent login failures in the future?
Tips:
- Always keep your login credentials secure and do not share them with anyone.
- Use a strong and unique password for your Aplos Yun account.
- Keep your browser and operating system up to date to ensure compatibility.
- Regularly change your password for added security.
- Be cautious of phishing emails or fake login pages.
If you continue to experience login issues with Aplos Yun, please reach out to your organization's IT support or Aplos Yun administrators for further assistance.